obby Platform Privacy Notice

This page describes what data we collect when you use obby and how we keep that information protected. We collect personal information only when necessary to operate our platform, verify your identity, process payments, and comply with legal obligations.

We believe transparency builds trust. We do not sell your data to third parties, we do not use your information for marketing without permission, and we process everything according to applicable privacy laws. This notice explains exactly what we collect, why, how long we keep it, and your rights regarding your data on obby.

You'll learn what information we need during account creation, how we handle payment details, how cookies work on our site, and how to contact us if you have privacy questions.

Data Collection and Use on obby

What Information We Collect

When you open an obby account, we collect your email address, password (hashed for security), and the country from which you're accessing the platform. During identity verification, we collect your government-issued ID number, full name, date of birth, and proof of address. This information is required by law to verify your identity and prevent fraud.

When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank (mobile banking, local payment, online payment, e-wallet), we collect transaction details — the amount, date, payment method, and your account reference. We do not store full payment card numbers or banking credentials on our servers; those are processed through encrypted gateways and deleted immediately after settlement.

We also collect data about your activity on obby — which games you play, how much you wager, when you log in, and which promotions you claim. This helps us personalise your experience, detect fraud, and calculate your VIP tier and weekly cashback eligibility. Your device information (browser type, device model, IP address) is logged for security purposes.

How We Use Your Data

We use your email to send account notifications — login confirmations, withdrawal approvals, promotion alerts, and support responses. We use your payment information to process deposits and withdrawals through our payment partners. We use your identity documents to verify you comply with our terms and are of legal age to use obby.

We analyse your activity to detect suspicious patterns that might indicate account compromise, fraud, or money laundering. We use your data to calculate your weekly cashback, VIP tier progression, and referral eligibility. We never use your data for marketing communications unless you explicitly opt in.

Note: We do not sell your personal data to advertisers, brokers, or third parties. We share your data only with payment processors, identity verification providers, and legal authorities when required by law.

Data Retention on obby

We keep your account information for as long as your account is active, plus a standard retention window for legal and compliance purposes. Once you close your account, we retain your transaction history and identity verification documents according to applicable law (typically 5–7 years). Identity documents are encrypted and stored separately from other account data.

Payment information processed through third-party gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) is retained by those partners according to their own privacy policies. We do not control their retention periods.

Your Rights, Cookies, and Contact

Third-Party Processors and Data Transfers

We work with third-party service providers to operate obby. These include payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification companies, and cloud hosting providers. These partners process your data only to the extent necessary to provide their service and are bound by confidentiality agreements.

Our servers may sit outside your jurisdiction — for example, in other Southeast Asian countries or globally. When your data transfers across borders, we ensure it's encrypted and protected to the same standard we use locally. You acknowledge this when you open an obby account.

Cookies and Tracking

We use cookies on obby to remember your login, store your language preference, and track your activity for analytics and fraud prevention. A cookie is a small file your browser stores locally. You can disable cookies in your browser settings, though some obby features may not work properly without them.

We use analytics cookies to understand how players in Jakarta, Surabaya, Bandung, Medan, and Semarang use our platform. These cookies are anonymous — they don't identify you personally. We use them to improve performance, fix bugs, and enhance user experience. You can opt out of analytics by adjusting your browser privacy settings.

Your data rights on obby

  • You have the right to access your personal data; request a copy from our support team.
  • You have the right to correct inaccurate information — update your details in your account settings.
  • You have the right to request deletion of your data after your account is closed, subject to legal retention requirements.
  • You have the right to opt out of marketing communications anytime.
  • You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe your data is mishandled.

Children's Privacy

obby is not intended for children or minors. We do not knowingly collect data from anyone under the legal age for gaming in their jurisdiction. If we discover a minor has opened an account, we will suspend it immediately and delete their data where legally permitted. Parents or guardians who believe a minor has opened an obby account should contact our support team urgently.

Data Breach and Security

We use encryption, secure passwords, and industry-standard security practices to protect your data. However, no method of transmission over the internet is non-specific info secure. If we discover a data breach affecting our players, we will notify affected users without unreasonable delay and inform relevant authorities as required by law.

Changes to This Notice

We may update this privacy notice to reflect changes in our practices or legal requirements. If we make material changes, we will notify you via email or by posting a prominent notice on obby. Continued use of obby after changes means you accept the updated notice.

Contact obby

If you have questions about our privacy practices, want to access your data, or believe your privacy rights have been violated, contact our support team through the obby platform. You can also reach out with questions about how we handle your information during account verification, deposits via mobile banking, local payment, online payment, or withdrawals through your preferred payment method.

  • 1
    Data Collection Occurs at SignupAccount creation

    We collect your email and password; identity documents are requested during verification before you can withdraw.

  • 2
    Payment Details Are EncryptedDeposit / withdrawal

    Payment information flows through secure gateways and is not stored on our servers in plain text.

  • 3
    Your Activity Data Enables PersonalisationOngoing

    We track which games you play and your wager history to calculate tier progression and weekly cashback eligibility.

  • 4
    You Control Your Rights and PreferencesAnytime

    Request access, correction, or deletion of your data anytime; opt out of marketing communications in your settings.

Summary

We at obby collect only the data necessary to operate our platform, verify your identity, process your payments through e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and your bank, and comply with the law. We encrypt sensitive information, do not sell your data to third parties, and store it only as long as necessary.

Your privacy rights are central to how we operate. You can access, correct, or delete your personal data anytime; you can opt out of marketing; and you can lodge complaints with your data protection authority if you believe we've mishandled your information.

If you have any questions about how obby uses your data, contact our support team. We're transparent about our practices because we believe you deserve to know exactly how your information is handled.

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